Terms and Conditions
Please read these terms carefully before using our services at B Well Health Clinic, Ernakulam.
Acceptance of Terms
By visiting, registering, or using the services provided by B Well Health Clinic — whether in person, through our website at bwellhealth.co, or via WhatsApp — you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our services.
Services Provided
B Well Health Clinic is a 24/7 general medicine and wellness clinic located in Ernakulam, Kerala. Our services include:
- General medical consultations
- Health check-ups and routine assessments
- Emergency and urgent care
- Laboratory and diagnostic services
- Anti-stress and mental wellness therapy
- Post-divorce and relationship counselling
Medical Disclaimer
The information shared during consultations, on our website, or through any communication channel is for general healthcare guidance only. B Well Health Clinic and its doctors are not responsible for outcomes arising from self-medication or ignoring medical advice given during consultation.
In case of a life-threatening emergency, please call 112 or visit the nearest government hospital immediately.
Appointments and Walk-ins
B Well Clinic welcomes both walk-in patients and appointment bookings. Appointments may be made via WhatsApp or through our website.
- Appointments are subject to doctor availability
- Please arrive on time; late arrivals may be rescheduled
- Walk-in patients are seen on a first-come, first-served basis
- Cancellations should be communicated at least 2 hours in advance
Patient Responsibilities
As a patient or visitor, you agree to:
- Provide accurate and complete medical history and information
- Follow the treatment plan and advice given by our doctors
- Treat clinic staff and other patients with respect
- Not misuse or share prescription medications
- Notify us of any allergies or pre-existing conditions before treatment
Fees and Payments
Consultation fees are to be paid at the time of visit. Fees vary depending on the type of service availed. B Well Clinic reserves the right to revise its fee structure with prior notice.
- Payment can be made in cash, UPI, or card
- Lab charges are billed separately
- Receipts will be provided upon request
Confidentiality and Privacy
B Well Clinic respects your privacy. All patient information, medical records, and personal data are kept strictly confidential in accordance with applicable Indian healthcare regulations.
Your data will not be shared with any third party without your explicit consent, except where required by law. For full details, please refer to our Privacy Policy.
Website Use
The content on bwellhealth.co is provided for general information only. While we strive to keep information accurate and up to date, we make no warranties about the completeness or reliability of any information on this website.
- You must not misuse or attempt to hack this website
- Links to third-party websites are provided for convenience only
- We are not responsible for the content of external websites
Limitation of Liability
To the fullest extent permitted by law, B Well Health Clinic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
Our liability in any matter is limited to the consultation fee paid for the specific service in question.
Changes to These Terms
B Well Health Clinic reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of India and the State of Kerala. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Ernakulam, Kerala.